NDIS support coordinator reviewing a participant's NDIS plan together in Melbourne
    ASD & Mental Health Specialists
    Multicultural & Multilingual Team

    NDIS Support Coordination Melbourne. Breaking Barriers, Empowering Lives.

    We're Melbourne's specialist NDIS support coordination provider, backed by a multicultural, multidisciplinary team. Our team prioritises consistent care with our 3+ rotating staff model, internal counselling, and fast allied health referrals.

    Call 0414 922 768
    OUR SERVICES

    Support Coordination Specialist Level 1, Level 2 & Specialised Support Coordination

    Our experienced coordinators help NDIS participants navigate every level of Support Coordination — connecting you with the right providers, managing complex plans, and advocating through crisis or high-risk situations.

    01

    Support Coordination

    Specialist NDIS Support Coordination across Level 1, Level 2, and Specialised Support Coordination to help you understand, implement, and get the most from your plan.

    Learn more
    02

    Mental Health Services

    Expert mental health support services including counselling, positive behavioural support, and therapeutic interventions specifically designed for psychosocial disabilities and autism.

    Learn more
    03

    Restrictive Practice Capability (Module 2A)

    Specialised training and support in implementing person-centred approaches to minimise and eliminate restrictive practices in care settings.

    Learn more
    04

    Social Work

    Person-centred NDIS social work including recovery coaching, community access, and capacity building to improve daily living, wellbeing, and meaningful participation.

    Learn more
    OUR MISSION

    Breaking Barriers, Empowering Lives

    Your Goal is Our Goal

    Specialised Mental Health & ASD Support

    We specialise in mental health, ASD, complex behaviours, personality disorders, and psychosocial disability. Our multicultural team provides culturally safe support with 3+ rotating staff, internal counselling, and fast allied health referrals.

    Location

    Williams Landing, Melbourne VIC 3027

    Contact

    0414 922 768

    Specialisations

    Mental Health, ASD & Personality Disorders

    Team

    Multicultural & 3+ Rotating Staff Model

    OUR UNIQUE APPROACH

    What Sets Us Apart In Mental Health & ASD Support

    We don't just provide support - we create comprehensive ecosystems of care that prioritise safety, consistency, and cultural understanding while addressing the complex needs of mental health and ASD.

    Mental Health Specialisation
    ASD & Complex Behaviours
    Psychosocial Disability Focus
    Personality Disorders Support

    Multicultural & Multilingual Team

    Our diverse team speaks multiple languages and understands various cultural backgrounds, ensuring culturally safe and appropriate support for everyone.

    • Multiple languages spoken
    • Cultural competency training
    • Diverse backgrounds represented
    • Community connections

    3+ Rotating Staff Model

    We assign minimum 3 reliable staff members who rotate your support, ensuring consistency, preventing gaps, and building multiple trusted relationships.

    • Minimum 3 trained staff per client
    • Seamless coverage during leave
    • Multiple trusted relationships
    • Consistent care quality

    Internal Staff Support Program

    We provide internal counselling and emotional support for our workforce, ensuring they remain resilient and can provide exceptional care.

    • Internal counselling services
    • Emotional support programmes
    • Ongoing professional development
    • Staff wellbeing priority

    Allied Health Network

    Our established network of allied health professionals provides fast referral pathways for comprehensive, coordinated care.

    • Psychologists & counsellors
    • Occupational therapists
    • Speech pathologists
    • Behaviour analysts
    CLIENT TESTIMONIALS

    Testimonials & Reviews from Infinite Support

    Real stories from NDIS participants and families who trusted us with their journey

    M

    Malka

    Family of NDIS Participant

    Verified review
    "I cannot recommend Infinit NDIS enough, especially Amal. She has been absolutely amazing throughout the entire process, so supportive, caring, and genuinely dedicated to helping others. Amal always goes above and beyond to make sure everything is handled smoothly and that clients feel comfortable, heard, and supported every step of the way…"
    Google ReviewVerified Client
    I

    Iqbal S.

    Parent of NDIS Participant

    Verified review
    "Thank you for organising Mustapha as a support worker for my teen son. Mustapha had vibrancy but also good work ethic and understanding of neurodiversity. I am calling him a mentor."
    Google ReviewVerified Client
    F

    Fahad M.S.

    NDIS Participant

    Verified review
    "Infinite support is really good in service and communication good work."
    Google ReviewVerified Client
    R

    Rania A.

    NDIS Participant

    Verified review
    "Excellent service. Professional, honest and very efficient."
    Google ReviewVerified Client
    M

    Mustapha M.

    NDIS Participant

    Verified review
    "Great service and wonderful staff. Very helpful and changed my life."
    Google ReviewVerified Client
    M

    Marwa M.

    NDIS Participant

    Verified review
    "The team is caring, responsive, and genuinely committed to helping clients reach their goals. They go above and beyond to make sure each person feels supported and valued. Highly recommend their services to anyone looking for quality NDIS support in Melbourne."
    Google ReviewVerified Client
    M

    Mariam A.

    Parent of NDIS Participant

    Verified review
    "Working with Infinite Support has been a truly uplifting experience. From the very beginning, they made me feel seen, heard, and fully supported. Navigating the NDIS system can be overwhelming, but Aml's patience, knowledge, and encouragement made everything so much easier…"
    Google ReviewVerified Client
    M

    Mateo G.

    NDIS Participant

    Verified review
    "I've had a fantastic experience with Infinite Support. Their team has been consistently responsive, transparent, and genuinely supportive… I'd especially like to thank Ayisha for her ongoing assistance — her professionalism, patience, and guidance have made a real difference throughout the process."
    Google ReviewVerified Client
    GET IN TOUCH

    Ready to Start Your Support Journey?

    We're here to break down barriers and empower you. Let's discuss how we can provide holistic support for positive outcomes.

    Get Support Coordination

    Expert guidance to navigate your NDIS plan and connect with quality service providers

    Start Recovery Coaching

    Personalised coaching to build resilience, develop skills, and achieve your goals

    Join Community Engagement

    Connect with your community through meaningful activities and social opportunities

    Contact Infinite Support

    We make it easy to get in touch and start your support journey. Your goal is our goal - let's work together.

    Call us at 0414 922 768
    Email info@infinitesupport.com.au
    After hours: 0414 922 768
    Williams Landing, Melbourne VIC 3027
    NDIS registered provider
    Mon-Fri 9am-5pm office hours
    Melbourne Victoria community interactions and NDIS support connections

    We acknowledge the Traditional Owners of the land on which we operate and pay our respects to Elders past, present and emerging.

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