Accessibility Statement

    Our commitment to creating an inclusive digital experience for all users

    Our Commitment

    Infinite Support is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards.

    We believe that everyone, regardless of ability, should have access to information and functionality on our website. This aligns with our core mission of providing inclusive support services.

    Conformance Status

    The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA.

    This website is partially conformant with WCAG 2.1 Level AA.

    "Partially conformant" means that some parts of the content do not fully conform to the accessibility standard.

    Accessibility Features

    Semantic HTML structure for screen readers
    Keyboard navigation support
    Alternative text for images
    Color contrast ratios meeting WCAG standards
    Resizable text up to 200% without loss of functionality
    Focus indicators for interactive elements
    Skip navigation links
    Accessible forms with proper labels and error handling
    ARIA labels and descriptions where appropriate
    Accessible color schemes and high contrast options

    Assessment Approach

    Infinite Support assessed the accessibility of this website by the following approaches:

    • Self-evaluation using automated accessibility testing tools
    • Manual testing with keyboard navigation
    • Screen reader testing with common assistive technologies
    • Color contrast analysis
    • Mobile accessibility testing

    Known Issues

    We are aware of the following accessibility issues and are working to address them:

    • Some third-party embedded content may not meet accessibility standards
    • Interactive maps may have limited keyboard navigation
    • Some dynamic content updates may not be announced to screen readers

    We are committed to resolving these issues in future updates to our website.

    Feedback and Contact Information

    We welcome your feedback on the accessibility of our website. Please let us know if you encounter accessibility barriers or have suggestions for improvement.

    Email

    Send accessibility feedback to our team

    Contact Form

    Phone

    Call us to report accessibility issues

    Available during business hours

    Response Time

    We aim to respond to accessibility feedback within 5 business days.

    For urgent accessibility needs, please call us directly.

    This accessibility statement was last updated on

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