NDIS Support Coordination in Werribee Mercy Hospital
Complex care coordination and safe hospital-to-home transitions.
Dedicated Support for Local Families
Discharge planning around Werribee Mercy Hospital moves quickly, and support has to be ready before the bed is cleared. We mobilise support workers and coordination fast so nobody goes home unsupported, working alongside ward clinicians, social workers and allied health staff to agree who does what. That includes medication prompting, wound-care liaison, transport and escort to follow-up appointments.
Our team is experienced in high-intensity daily activities and is Module 2A registered, with trained escalation pathways rather than guesswork if things deteriorate at home. Notes are shared with treating teams, therapy and GP reviews are coordinated centrally, and the family has one point of contact throughout. The first fortnight after discharge is where routines are rebuilt and carers are coached, so we weight support heavily there.
Your Dedicated NDIS Provider near Werribee Mercy Hospital
Support coordination near Werribee Mercy Hospital moves quickly because discharge dates do not wait. Your coordinator links ward staff, GPs, allied health and support workers so everyone knows their role before you leave the hospital. Escalation steps are written down and medication, transport and follow-up appointments are tracked from day one.
Hospital outpatient clinics, nearby pharmacies and allied health practices and Werribee town centre are the first places most people return to after discharge. Workers escort participants to appointments, support medication continuity and gradually rebuild shopping and community routines. Recovery happens step by step in familiar settings.
Testimonials & Reviews from Infinite Support
Real stories from NDIS participants and families who trusted us with their journey
Malka
Family of NDIS Participant
"I cannot recommend Infinit NDIS enough, especially Amal. She has been absolutely amazing throughout the entire process, so supportive, caring, and genuinely dedicated to helping others. Amal always goes above and beyond to make sure everything is handled smoothly and that clients feel comfortable, heard, and supported every step of the way…"
Iqbal S.
Parent of NDIS Participant
"Thank you for organising Mustapha as a support worker for my teen son. Mustapha had vibrancy but also good work ethic and understanding of neurodiversity. I am calling him a mentor."
Fahad M.S.
NDIS Participant
"Infinite support is really good in service and communication good work."
Rania A.
NDIS Participant
"Excellent service. Professional, honest and very efficient."
Mustapha M.
NDIS Participant
"Great service and wonderful staff. Very helpful and changed my life."
Marwa M.
NDIS Participant
"The team is caring, responsive, and genuinely committed to helping clients reach their goals. They go above and beyond to make sure each person feels supported and valued. Highly recommend their services to anyone looking for quality NDIS support in Melbourne."
Mariam A.
Parent of NDIS Participant
"Working with Infinite Support has been a truly uplifting experience. From the very beginning, they made me feel seen, heard, and fully supported. Navigating the NDIS system can be overwhelming, but Aml's patience, knowledge, and encouragement made everything so much easier…"
Mateo G.
NDIS Participant
"I've had a fantastic experience with Infinite Support. Their team has been consistently responsive, transparent, and genuinely supportive… I'd especially like to thank Ayisha for her ongoing assistance — her professionalism, patience, and guidance have made a real difference throughout the process."
Available NDIS Services
Every service below is delivered by mobile teams travelling out from our Williams Landing hub.
Support Coordination (Level 1)
Plan guidance for participants new to the scheme after illness or injury. Supports arranged before discharge day.
Support Coordination (Level 2)
Coordination between ward staff, GPs and therapists. One contact for the whole family.
Specialised Support Coordination
Specialist coordination for high-risk discharges. Escalation pathways agreed before you go home.
Disability Support
Support ready the day you leave hospital. Routines rebuilt through the first critical fortnight.
Mental Health Support
Mental health support during recovery and adjustment. Practical routines when motivation is low.
Social Work
Social workers for housing, carer strain and system barriers. Documentation prepared properly.
Social & Lifestyle
A gradual return to shopping, groups and community life. Paced to energy and recovery stage.
Restrictive Practice (Module 2A)
Module 2A registered support for high-intensity needs. Trained escalation instead of guesswork.
Personal Support
Personal, continence and wound-care-adjacent support at home. Dignity protected throughout.
Community Personal Support
Escorted attendance at outpatient clinics and pharmacies. Follow-ups tracked so nothing is missed.
Accommodation Support
Housing and SIL options if returning home is not safe. Transition planned step by step.
Well-being Support
Medication prompting, nutrition and gentle exercise. Setbacks reported to the treating team same day.
Care That Fits Your Life at Home
Recovery happens in the neighbourhood around the hospital as much as inside it. Outpatient clinics, pharmacies and allied health are close by, and the nearby town centre is where shopping and community routines gradually resume — at first with a worker alongside, later independently.
At home, care is tailored to whatever stage of recovery you are in. Workers protect privacy and dignity during personal and continence care, keep the household calm and adjust hours as strength returns. If a setback happens, we increase support immediately and let the treating team know the same day.
Why Local Families Choose Infinite Support
Three things families in this area tell us matter most.
Complex care experience
- High-intensity daily activities supported.
- Module 2A registered.
- Trained escalation, not guesswork.
Smooth transitions home
- Support ready on discharge day.
- Routines rebuilt in the first fortnight.
- Carers coached, not left guessing.
Collaborative by design
- Notes shared with treating teams.
- Coordination of therapy and GP reviews.
- One point of contact for the family.
Where we support community access
Hospital outpatient clinics
Escorted attendance and follow-up tracking.
Nearby pharmacies and allied health
Medication and therapy continuity after discharge.
Werribee town centre
Gradual return to shopping and community routines.
Get NDIS Support Today
Planning a discharge? Call us early and we will prepare the supports.