NDIS Support Coordination in Williams Landing
Our headquarters is here — onsite consultations, plan reviews and mobile support just around the corner.
Dedicated Support for Local Families
Our head office sits at Unit 517/87 Overton Rd, and it is the base every one of our teams works from. Participants and families are welcome to meet us here for intake conversations, plan reviews, documentation and general check-ins, rather than doing everything over the phone. The building is fully wheelchair accessible with lift access, accessible bathrooms and quiet meeting rooms for anyone who finds busy environments hard, and there is free onsite parking plus nearby street parking for drop-offs and support vehicles.
Being a short walk from Williams Landing Station and the town centre makes appointments genuinely easy to reach by train or bus, which matters for participants building independent travel skills. Because we are already in the neighbourhood, support here starts fast and rosters are simple to fill: workers can reach most streets in minutes, so early morning shifts, evening visits and same-week starts are realistic. All of it is still mobile care — we come to your home, school or workplace, with the office available whenever meeting in person is easier for you.
Registered NDIS Provider in Williams Landing
A support coordinator in Williams Landing can meet you at our Overton Rd office or at home, whichever suits your family. We keep therapists, support workers and service providers aligned, explain budgets clearly and make sure service agreements reflect what you actually need. Because our headquarters is in this suburb, responses are fast and face-to-face help is easy.
Williams Landing Town Centre, local parks and reserves and Williams Landing Station are right beside our office. Workers use them for shopping practice, walking routines and travel training on trains and connecting buses. Short distances mean more frequent practice and quicker progress.
Testimonials & Reviews from Infinite Support
Real stories from NDIS participants and families who trusted us with their journey
Malka
Family of NDIS Participant
"I cannot recommend Infinit NDIS enough, especially Amal. She has been absolutely amazing throughout the entire process, so supportive, caring, and genuinely dedicated to helping others. Amal always goes above and beyond to make sure everything is handled smoothly and that clients feel comfortable, heard, and supported every step of the way…"
Iqbal S.
Parent of NDIS Participant
"Thank you for organising Mustapha as a support worker for my teen son. Mustapha had vibrancy but also good work ethic and understanding of neurodiversity. I am calling him a mentor."
Fahad M.S.
NDIS Participant
"Infinite support is really good in service and communication good work."
Rania A.
NDIS Participant
"Excellent service. Professional, honest and very efficient."
Mustapha M.
NDIS Participant
"Great service and wonderful staff. Very helpful and changed my life."
Marwa M.
NDIS Participant
"The team is caring, responsive, and genuinely committed to helping clients reach their goals. They go above and beyond to make sure each person feels supported and valued. Highly recommend their services to anyone looking for quality NDIS support in Melbourne."
Mariam A.
Parent of NDIS Participant
"Working with Infinite Support has been a truly uplifting experience. From the very beginning, they made me feel seen, heard, and fully supported. Navigating the NDIS system can be overwhelming, but Aml's patience, knowledge, and encouragement made everything so much easier…"
Mateo G.
NDIS Participant
"I've had a fantastic experience with Infinite Support. Their team has been consistently responsive, transparent, and genuinely supportive… I'd especially like to thank Ayisha for her ongoing assistance — her professionalism, patience, and guidance have made a real difference throughout the process."
Available NDIS Services
Every service below is delivered by mobile teams travelling out from our Williams Landing hub.
Support Coordination (Level 1)
Plain-language help understanding a new plan and getting supports moving. Meetings can happen at our office or your home.
Support Coordination (Level 2)
Coordination that keeps therapists, workers and services aligned. One contact point instead of chasing several providers.
Specialised Support Coordination
Specialist coordination for high-risk or fast-changing situations. Escalation steps and responsibilities agreed in writing.
Disability Support
Everyday disability support at home and out in the community. Short travel distances mean reliable, punctual shifts.
Mental Health Support
Recovery-focused mental health support with internal counselling behind it. Steady routines rather than crisis-only contact.
Social Work
Qualified social workers for advocacy, housing risk and family stress. Clear written advice you can take to other services.
Social & Lifestyle
Community access and daily living skills built around local shops, parks and transport. Confidence first, independence next.
Restrictive Practice (Module 2A)
Module 2A registered behaviour support. Restrictive practices documented, reviewed and safely reduced over time.
Personal Support
Personal care at home — showering, dressing, meals and medication prompts. Same-gender and language-matched workers on request.
Community Personal Support
A worker beside you for appointments, shopping and outings. Transport and timing organised for you.
Accommodation Support
SIL and independent living skills for people moving into their own place. Help assessing whether a home suits your needs.
Well-being Support
Health appointments, exercise and sleep routines kept on track. Concerns raised early with your GP and allied health team.
Care That Fits Your Life at Home
The area is compact and well planned, with the station, shops, cafes and parkland all within a short trip. That makes it a good place to practise everyday skills at a comfortable pace: a coffee order, a grocery shop, a train trip, then home again without a long journey in between.
In-home support stays quiet and respectful. Apartments and townhouses sit close together here, so workers keep visits discreet, follow your household routines and stick to agreed arrival times. The same small team attends each week, and the level of support flexes up or down as your goals change instead of following a fixed template.
Why Local Families Choose Infinite Support
Three things families in this area tell us matter most.
Support that starts nearby
- Our only office is in this suburb.
- Workers reach most streets in minutes.
- Same-week starts are usually possible.
Meet us face to face
- Wheelchair accessible with lift access.
- Quiet meeting rooms for sensory needs.
- Free onsite parking and street parking.
Three workers, never one
- At least three trained workers per participant.
- Leave and sick days never cancel your support.
- Someone who knows your routine always attends.
Where we support community access
Williams Landing Town Centre
Shopping practice, budgeting and busy-space tolerance.
Local parks and reserves
Walking routines, gentle exercise and quiet sensory time.
Williams Landing Station
Travel training on trains and connecting bus routes.
Get NDIS Support Today
Drop into the office on Overton Rd or call us to arrange support this week.