NDIS Support Coordination in Point Cook
Family-focused NDIS support for children, teens and young adults across the area.
Dedicated Support for Local Families
Point Cook has one of the largest young-family populations in the west, and most enquiries we take from the area are about children, school support and early skills. We build routines that fit school terms, therapy blocks and after-school activities, then carry therapy goals into everyday life so progress does not stop at the clinic door. Sibling-aware planning is standard, because supporting one child well usually means supporting the whole household.
Adults receive the same depth of care, with support coordination that keeps every provider in step and a coordinator you can call directly. Our workers are experienced with autism and ADHD, calm transitions between home and classroom, and respite that gives carers a genuine break. Parents approve the roster and the goals — we share progress notes with therapists and keep the same faces on the plan week after week.
Your Dedicated NDIS Provider in Point Cook
A support coordinator in Point Cook links families with therapists, schools and providers so therapy goals continue at home, not just in the clinic. We help spend each budget wisely, set up clear agreements and keep everyone informed through shared progress notes. Parents stay in control of the roster and the goals.
Point Cook Town Centre, Sanctuary Lakes and the foreshore, plus local libraries and leisure centres, give us natural settings for community access. Workers handle timing and transport so outings suit energy levels and family schedules. Skills are practised where families already spend time.
Testimonials & Reviews from Infinite Support
Real stories from NDIS participants and families who trusted us with their journey
Malka
Family of NDIS Participant
"I cannot recommend Infinit NDIS enough, especially Amal. She has been absolutely amazing throughout the entire process, so supportive, caring, and genuinely dedicated to helping others. Amal always goes above and beyond to make sure everything is handled smoothly and that clients feel comfortable, heard, and supported every step of the way…"
Iqbal S.
Parent of NDIS Participant
"Thank you for organising Mustapha as a support worker for my teen son. Mustapha had vibrancy but also good work ethic and understanding of neurodiversity. I am calling him a mentor."
Fahad M.S.
NDIS Participant
"Infinite support is really good in service and communication good work."
Rania A.
NDIS Participant
"Excellent service. Professional, honest and very efficient."
Mustapha M.
NDIS Participant
"Great service and wonderful staff. Very helpful and changed my life."
Marwa M.
NDIS Participant
"The team is caring, responsive, and genuinely committed to helping clients reach their goals. They go above and beyond to make sure each person feels supported and valued. Highly recommend their services to anyone looking for quality NDIS support in Melbourne."
Mariam A.
Parent of NDIS Participant
"Working with Infinite Support has been a truly uplifting experience. From the very beginning, they made me feel seen, heard, and fully supported. Navigating the NDIS system can be overwhelming, but Aml's patience, knowledge, and encouragement made everything so much easier…"
Mateo G.
NDIS Participant
"I've had a fantastic experience with Infinite Support. Their team has been consistently responsive, transparent, and genuinely supportive… I'd especially like to thank Ayisha for her ongoing assistance — her professionalism, patience, and guidance have made a real difference throughout the process."
Available NDIS Services
Every service below is delivered by mobile teams travelling out from our Williams Landing hub.
Support Coordination (Level 1)
Help for parents making sense of a first child plan. We explain the budgets and book the first appointments.
Support Coordination (Level 2)
Coordination between school, therapists and support workers. Progress notes shared so everyone stays aligned.
Specialised Support Coordination
Specialist coordination for high-risk or fast-changing situations. Extra support during school transitions.
Disability Support
Everyday support for children, teens and adults. Therapy goals carried into daily home routines.
Mental Health Support
Support for anxiety, ADHD and psychosocial disability. Calm strategies that work at home and school.
Social Work
Social workers for advocacy, school meetings and family stress. Practical guidance, not paperwork.
Social & Lifestyle
After-school groups, swimming and community outings. Confidence built through structured weekly activities.
Restrictive Practice (Module 2A)
Module 2A registered behaviour support for complex needs. Restrictive practices reduced safely over time.
Personal Support
Personal care, hygiene and morning routines at home. Delivered respectfully around school drop-offs.
Community Personal Support
A worker alongside for shopping, therapy and social trips. Driving and timing taken care of.
Accommodation Support
Independent living skills for teens preparing to move out. SIL support when the time comes.
Well-being Support
Healthy routines, exercise and sleep support. Appointments coordinated with GPs and paediatricians.
Care That Fits Your Life at Home
The neighbourhood is big, green and spread out, with the town centre, foreshore and leisure centres all a drive apart. We handle the driving and the timing, and we know which hours are quiet and which are chaotic, so outings are pitched at the right level of stimulation rather than becoming an ordeal.
In-home support is designed to be tailored and discreet. Visits fit around school runs and work shifts, workers follow household rules, and personal care is delivered with privacy and dignity protected at every step. As children grow, the plan grows too, shifting from play-based skill building toward independence, travel training and preparing for life after school.
Why Local Families Choose Infinite Support
Three things families in this area tell us matter most.
Youth and school specialists
- Workers experienced with autism and ADHD.
- Calm transitions between home and classroom.
- Progress notes shared with therapists.
Big-suburb navigation
- A large area with services spread thin.
- We handle the driving and the timing.
- Local knowledge of quiet versus busy hours.
Parents stay in control
- You approve the roster and the goals.
- Same faces week after week.
- Direct phone line to your coordinator.
Where we support community access
Point Cook Town Centre
Shopping practice, budgeting and social confidence.
Sanctuary Lakes and the foreshore
Walking, water play and sensory-friendly outings.
Local libraries and leisure centres
Swimming, groups and structured weekly activities.