NDIS assistive technology is any tool or piece of gear that helps you do tasks safely. These tools help you live more freely and reach your daily goals. You can get funding for these items if they are reasonable and necessary for your disability.
TL;DR: The Fast Guide to AT
Assistive technology (AT) covers everything from simple non-slip mats to complex power wheelchairs. The NDIS breaks these tools into three cost levels. Most low-cost items under $1,500 are easy to buy. Mid-cost and high-cost gear needs more paperwork and expert reports. We help you choose the right tools that fit your life.
We focus on complex needs like autism and mental health. Our team makes sure your gear works for your specific home and health needs. We also train our staff so they know exactly how to help you use your new tools. This makes your daily life safer and much easier.
What are the different levels of NDIS assistive technology?
The NDIS groups gear into three levels based on the price of the item. These levels tell you if you need a quote or a professional report to get funding.
Low-cost AT (Under $1,500)
These are simple items you can often buy at a normal shop. You do not usually need a quote for these. Examples include:
Non-slip mats for the shower.
Easy-grip spoons or forks.
Simple sensory toys for autism.
Mid-cost AT ($1,500 to $15,000)
These items are more complex. You need a letter or a report from a professional like an OT. You do not always need a formal quote, but it helps. Items include:
Manual wheelchairs.
Special hospital beds.
Basic communication devices.
High-cost AT (Over $15,000)
This gear is very specialized. You must have a full report and a formal quote. The NDIS must approve this before you buy it. Examples are:
Power wheelchairs with special controls.
Large home changes like floor lifts.
Advanced eye-gaze computer systems.
How does the NDIS fund your gear?
The NDIS uses three parts of your budget to pay for your tools and the help you need to use them.
Budget Name | What it pays for | Example |
Core | Low-cost items and daily supplies. | Non-slip mats or hand rails. |
Capital | Most mid-cost and high-cost gear. | A new wheelchair or a bed. |
Capacity Building | Training and assessments. | An OT showing you how to use a lift. |
Why is expert help vital for complex needs?
Expert help ensures your gear is safe and fits your specific health goals. We see many people who get the wrong gear because they did not have a plan for complex behaviours.
We work with specialised support coordination to match gear to your life. For autism, we look at sensory needs. We check if a tool might cause stress. Our team has practice capability to manage high-risk needs. We make sure the tools reduce the need for restrictive acts.
How do you start an AT request?
You start by talking to your NDIS planner or your support coordinator about your goals. You must show that the gear helps you do things you cannot do now.
We suggest you visit the World Health Organisation to see how tools help people globally. You should also check the NDIS Assistive Technology Guideline for the latest rules. We can help you find an OT for your report. Use our contact page to ask for help with this.
Can you trial the gear before you buy it?
Yes, you should always try the tools first to make sure they work for you. Many providers let you rent gear for a short time to test it in your own home.
Trials are a great way to save money. They prove to the NDIS that the item is the best choice. You can read more about rights on the Australian Competition and Consumer Commission website. This keeps you safe as a buyer.
How does Infinite Support help Melbourne families?
We provide a special model of care that makes sure your technology is always ready to use. We serve people in Point Cook, Tarneit, and Hoppers Crossing.
Our team uses a 3+ staff model. This means at least three workers know your routine and your gear. If one worker is away, the next one knows exactly what to do. This is very important for disability support and mental health services. We do not let your support fail.
What is the role of an OT in your AT plan?
An Occupational Therapist (OT) looks at how you move and live to find the best tools. They write the reports that the NDIS needs for big purchases.
The Occupational Therapy Australia site has more info on how these experts work. They check your home for safety. They make sure a wheelchair fits your body perfectly. We connect you with these experts through our social & lifestyle hub.
Frequently Asked Questions
Does the NDIS pay for iPad repairs?
The NDIS might pay for repairs if the iPad is used only for communication. You must have it listed in your plan as a communication tool.
Can I buy gear from a normal shop?
You can buy low-cost items from shops like Kmart or Bunnings. Keep your receipts. Ensure the item meets the NDIS Act 2013 rules for safety and value.
What happens if my gear breaks?
You should look at your budget for "Repairs and Maintenance." Most plans have some money set aside for this. Contact your provider right away if your gear is not safe.
Do I need a new assessment every year?
No, you only need a new report if your needs change or if you want new gear. We help you track this with our support coordination service.